loyalty & referral program
Last Updated: 2024
At Sisters Cascade, we value our customers and their loyalty. To show our appreciation, we’ve created a combined Loyalty Program and Referral Program that allows you to earn points, redeem rewards, and share the sweetness with friends and family. Please read the details of our program below.
1. Loyalty Program
How It Works
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Earn Points: Receive 1 point for every $1 spent on eligible purchases. Points are automatically added to your account after checkout.
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Redeem Rewards: Accumulate points and exchange them for exclusive discounts and perks.
Reward Levels
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100 Points: $5 off your next purchase ("Sweet Start Reward")
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300 Points: $20 off your order ("Indulgence Bonus")
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500 Points: $50 off or free shipping on one order ("Ultimate Treat Reward")
Additional Perks
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Sign-Up Bonus: Earn 25 points when you create an account.
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Birthday Reward: Celebrate your special day with 50 bonus points or a discount.
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Special Promotions: Enjoy occasional double points days and exclusive deals throughout the year.
2. Referral Program
How It Works
Share the sweetness of Sisters Cascade with your friends and earn rewards:
Invite Friends: Share your referral link or code with friends and family.
Earn Points:
When your friend makes their first purchase, you’ll earn 25 points as a thank-you.
Your friend will also receive 25 points for joining and making their first purchase.
3. Program Terms and Conditions
General Eligibility
The Loyalty and Referral Programs are open to individuals aged 18 and older who create an account on our website.
Points Expiry
Points expire 12 months from the date they are earned if unused.
Non-Transferable
Points and rewards are non-transferable and cannot be redeemed for cash.
Referral Program Limitations
Referrals are valid for new customers only.
Points will be awarded once the referred friend completes their first purchase.
Excluded Purchases
Gift card purchases, taxes, and shipping fees do not earn points.
Redemption Limitations
Only one reward may be applied per transaction.
Program Modifications
Sisters Cascade reserves the right to modify or discontinue the Loyalty and Referral Programs at any time. Changes will be communicated in advance where possible.
4. How to Join
Loyalty Program: Sign up on our website or in-store to start earning points immediately.
Referral Program: Share your unique referral link, available in your account dashboard, and start earning rewards when your friends join.
5. Contact Us
For any questions about the Loyalty or Referral Programs, please contact us:
Email: orders@sisterscascade.com
Phone: 541-549-8591
Thank you for being a part of the Sisters Cascade family. We’re thrilled to reward you for your loyalty and to share the joy of our handcrafted treats with your friends and family!